How do I fix an ITV-104 error code?

Modified on Fri, 28 Nov at 2:57 PM

If you’re having issues with errors ITV-1S-104, ITV-1X-104, ITV-1T-104, ITV-1M-104, ITV-1V-104 or ITV-1A-104 on ITVX, it means you’re not able to stream on demand content or live ITV channels.

Why am I getting this error?

This error means that the stream you’re trying to watch couldn’t be verified. This could be down to an error on our side.

How to fix errors ITV-1S-104, ITV-1X-104, ITV-1T-104, ITV-1M-104, ITV-1V-104 and ITV-1A-104

Please close ITVX and reopen to try again.

I’m still getting this error

If you still need support with error codes ITV-1S-104, ITV-1X-104, ITV-1T-104, ITV-1M-104, ITV-1V-104 or ITV-1A-104, please pop your query in a web form via the link at the bottom of this page. Please quote the error code, the platform you’re using and the content you are trying to watch.