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  3. Accessibility

Accessibility

  • Do you have subtitles available?
  • How do I switch subtitles on/off?
  • Do you have audio descriptions available?
  • Are programmes with British Sign Language available?
  • Which devices support accessibility features?
  • How do I access all audio described and signed programmes on a mobile or tablet?
  • Why don't all programmes have subtitles, audio description or sign language translation?
  • Are subtitles available on live channels?
  • Are subtitles available for ITV catch-up content on the Virgin or Sky platforms?
  • Why are the subtitles delayed or not in time with the pictures?
  • How do I turn off audio description?
  • How do I turn off sign language?

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