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Accessibility

• Why don't all programmes have subtitles, audio description or sign language translation?
• What devices support accessibility features?
• How do I access all audio described and signed programmes on a mobile or tablet?
• Are programmes with British Sign Language available?
• How do I turn off audio description?
• Are subtitles available on live channels?

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Guidance

• Does the ITV Hub offer Parental Controls?
• What does a G Rating mean?
• How do I set up a Parental Guidance lock?
• How do I turn off the Parental Guidance lock?
• What if I forget my PIN?

Data Collection

• There's a pop up on my TV asking to collect information about my viewing. What does this mean?

Policies and Regulations

• Why does the ITV Hub have ads?
• Why do we use cookies?
• How is the ITV Hub regulated?

Acknowledgements

• Which third party software licenses apply to the ITV Hub iOS app?
• Which third party software licences apply to the ITV Hub Android app?

Why not try...

• How can I contact the ITV Hub viewer support team?
• Competitions & Voting
• Digital UK
• UTV