If you’re looking for the ITVX Help area, it’s over here.
Please note that the instructions below only apply to devices which support profiles. For other devices, please see this page.
If you’ve forgotten your PIN, here’s what to do:
- Click the “Forgot your PIN?” button when prompted to enter the PIN.
- You’ll then be asked to enter your account password - the one you set up when you registered.
- Once you’ve entered your password, you’ll be able to create a new PIN.
If you’ve forgotten your account password, you can reset it here: https://www.itv.com/password-reset.