Please note that the instructions below only apply to devices which support profiles. For other devices, please see this page.
If you’ve forgotten your PIN, here’s what to do:
- Click the “Forgot your PIN?” button when prompted to enter the PIN.
- You’ll then be asked to enter your account password - the one you set up when you registered.
- Once you’ve entered your password, you’ll be able to create a new PIN.
If you’ve forgotten your account password, you can reset it here: https://www.itv.com/password-reset.
