If you’re looking for the ITVX Help area, it’s over here.
Please note that profiles are currently supported on selected devices only. This article only applies to devices which support profiles.
Here’s how to turn off PIN protection which restricts access to your adult profile and to restricted content (shows that have a G rating symbol):
1) Use the sidebar to select the profile icon.
2) On the Who’s watching screen, click on the “Edit profiles” button.
3) Choose your main profile.
4) Enter your PIN (if you’ve forgotten your PIN, please see this page).
5) Switch Parental Controls to OFF.
6) Once you’ve finished managing your profile, click the “Done” button.
