You might experience problems if your Internet Service Provider (ISP) uses servers located abroad. If your IP address suggests you’re not in the UK, you won't be able to watch our shows.
Your ISP should update their servers on a weekly basis. If you continue to have problems, please contact them to investigate further.
You can check the location of your IP address yourself at: www.whatsmyip.org
Note down your IP address and type it into the following website in the top right hand side under RIPE Database Search: www.ripe.net. If it’s outside the UK then you will be blocked. If it's inside the UK then your ISP may not have registered their IP addresses with the correct databases.
If you are still continue to have problems please get in touch with us.