If you’re looking for the ITVX Help area, it’s over here.
We may not have the rights for the platform
Sometimes we don’t have legal rights to show everything that’s been on TV, or we can only show those programmes on certain devices, e.g you can only watch them on our website, not our app.
It may not be available where you live
Certain programmes on ITV aren’t available to some of our viewers in some parts of Scotland, but don’t panic - you can still watch them STV’s services. This is why we need to check your location when you first start using the ITV Hub.
If you’re lucky enough to be on holiday, you can watch ITV programmes abroad by subscribing to ITV Hub+ (Terms and Conditions apply.)
The show may have expired
Most of our shows that have been on the telly are available to watch on the ITV Hub for 30 days, but occasionally a show will be available for a limited time (under the usual 30 days) so you’ll need to be quick!
It might be on its way!
It takes more time for live shows to get delivered to us (especially if they're coming from Mallorca or Australia!) so it takes us a little more time to make them available for catch up. We always aim to make every show available at most an hour after it's finished, but sometimes things get in the way causing further delays.
