You can raise or lower the volume by clicking on the Hub's speaker icon and sliding the control up or down. If you still can’t hear anything, the problem is likely to be with your computer settings. You can check this by trying to play something else.
Alternatively, you could be experiencing playback issues if you don’t have the right software setup. You can view minimum software requirements here.
If you are still having problems with your sound after trying the steps above, please get in touch with us.