We don’t want anything getting in the way of you and your favourite shows! If you're experiencing any freezing, buffering, error messages or a blank screen please try the steps below:
- Clear your cache
- Clear your cookies
- Check your internet speed(you’ll need at least 800kbps to play our videos and ITV Hub will adjust your viewing experience depending on your internet speed)
- Try a different browser
If you are still having problems after trying the steps above, please get in touch.