If you’re looking for the ITVX Help area, it’s over here.
Setting up Parental Controls depends on the device you’re using. If your device supports profiles, please see this page for instructions. If not, please read on.
If you’re watching ITV Hub on a web browser, turn off your Parental Controls PIN by clicking the lock symbol underneath a video. You'll need to enter your PIN to turn it off.
If you’re watching on a smart TV, iOS or Android device, go to the Parental Controls section on the Settings page. Here you’ll be able to switch the Parental Guidance lock off/on, change your PIN or change your security question and answer.
