If you’re looking for the ITVX Help area, it’s over here.
Step 1: On smart TVs, iOS and Android devices, you can set up a Parental Controls PIN by going to the Settings page and clicking on “Parental Controls”. If you’re using a web browser, just click the padlock symbol underneath a video.
Step 2: Choose and enter a four digit PIN along with your security question and an answer. Your security question and answer will be used if you forget your PIN.
Step 3: Agree to the Terms & Conditions then click ‘Confirm’ and your settings will be saved. The next time you try to watch content with a G rating, you'll be asked to enter your PIN.